Our Clients' Perspective

“Congratulations on twenty-five years of success and thank you for your significant contributions to our business. CSA’s insightful guidance helped us effectively tackle a critical strategic challenge resulting in impact that continues to expand years later. Moreover, the enduring mark of CSA’s collaborative and educational approach has enabled our team to continue to draw on the learning, strategic frameworks, and tools they gained through our engagement as they tackle new challenges in adjacent areas.”

Ed Buckley
President, Global Marketing

“CSA was a deeply involved distribution strategy advisor to Kohler Company, and their work with us led to an exciting reinvention of how we go to market with our channel partners. CSA’s thought-leadership and expert coaching to a team of internal leaders exceeded our expectations, and the legacy of their work is a new, fresh, customer-led perspective on distribution that is energetically owned by our own organization.”

Hugh Ekberg
President, Kitchen and Bath Americas

“When considering the high speed in which business moves today, it’s a remarkable feat for any consulting company – large or small – to remain relevant and cutting edge for so many years. CSA’s value proposition is truly timeless. Certainly we were fortunate to have found CSA. As result of their leadership, we now have an increased focus on the company’s core fundamentals and are enjoying additional competitive separation. “

Michael Mansfield, Sr.
CEO

“CSA has been an integral partner in helping our company grow over a long period of time. They helped us identify and clarify our channels of distribution within a complex and highly decentralized industry, by leveraging a structured process, cross functional teams of our associates, and workshops with our channel partners. They helped us identify the tangible value elements required to compete and to differentiate ourselves from our competitors in each unique channel. CSA was an indispensable partner.”

Rich Forbes
President and CEO (retired)

“CSA put into sharp relief something that we were sensing as a growing disconnect in our go-to-market model but hadn’t been able to define and articulate in a clear, compelling and actionable way for internal stakeholders. I was impressed with how quickly CSA deconstructed our legacy model, internalized the idiosyncrasies of our industry, and established credibility within our strategy team.”

Evan Smith
President and CEO